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Can't join a server? Read this

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#1
Helios

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    Hey Guys,
    I've seen and helped several members who had issues connecting to the server. One of the things you can try to see what's wrong is to go and have a look at the ARMA 3 rpt file. This is a file that logs all system messages and errors. It's a blessing for debugging and can be really helpful in finding errors (although it also contains lots of irrelevant messages as well). 
     
    So... Where to start?
    • Be sure to NOT have the  -nologs  in the arma 3 start-up parameters.
    • Join the server you're having issues with and wait until you've been kicked out.
    • Alt-tab out of the game.
    • Open an windows explorer window by simply opening the 'My Documents' folder for instance. 
    • In the navigation bar remove the text that's there and enter the following text:    %userprofile%\AppData\Local\Arma 3
    • There are several files and folder in there like the MP Mission Cache folder and files starting with Arma_xxxxxxxxxxx_.rpt
    • Those .rpt file are the ones we need.
    • Open the last .rpt file created. There might be a popup window saying that windows can't find a program to open the file with. Click on the option to select a program yourself and select notepad (or other simple text editor like notepad++,...)
    • Don't be afraid of all the data that's in there, it won't bite you.
    The following are examples of the server rpt file, but it should be the same for you
    There are a few very useful lines. One of them is in the top of the .rpt file:

    =====================================================================
    == C:\TCAFiles\Users\server\113\arma3server.exe
    == "C:\TCAFiles\Users\server\113\arma3server.exe" -profiles=C:\TCAFiles\Users\server\113\ -port=2322 -config=CONFIG_Vanilla.cfg -world=empty -mod=@CBA_A3;@ACRE2;@bcombat;@A3MP;@RHSAFRF;@RHSUSF;@alive;@RG_Pack_V2
    
    Original output filename: Arma3Retail_Server
    Exe timestamp: 2015/01/19 18:37:25
    Current time:  2015/01/29 01:22:02
    
    Type: Public
    Branch: Stable
    Version: 1.38.128937 
    The line with the start-up parameters is written there and you can verify that everything is set correctly with the mod in the right sequence as well and that there are no typo's in the mods names.
     
    If you scroll down a couple of hundred lines you'll encounter the following:
    1:22:57 ============================================================================================= List of mods ===============================================================================================
     1:22:57 modsReadOnly = true
     1:22:57 safeModsActivated = false
     1:22:57 customMods = true
     1:22:57 hash = 'D7655C3CC9119ACCA9E18D6AE86F2B007A913DDF'
     1:22:57                                               name |               modDir |    default |               origin |                                     hash | fullPath
     1:22:57 ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
     1:22:57                         Reality Gaming Mod Pack v2 |          @RG_Pack_V2 |      false |             GAME DIR | 4b400f5731e21660541f6a4c0ba23241cc7aad4f | C:\TCAFiles\Users\server\113\@RG_Pack_V2
     1:22:57                                      Arma 3: ALiVE |               @alive |      false |             GAME DIR | 63034c2218a408a908256b2047c2e22561e2d5c3 | C:\TCAFiles\Users\server\113\@alive
     1:22:57                          RHS: United States Forces |              @RHSUSF |      false |             GAME DIR | 28fba200918aff619ece22545045af9afc6ae24b | C:\TCAFiles\Users\server\113\@RHSUSF
     1:22:57        RHS: Armed Forces of the Russian Federation |             @RHSAFRF |      false |             GAME DIR | 7f1cb10d75e93c19cb65aab0839d467adea5b484 | C:\TCAFiles\Users\server\113\@RHSAFRF
     1:22:57                         A3C - ArmA 3 Map Pack v1.4 |                @A3MP |      false |             GAME DIR | d8d195bb9e1aaa7629a63b4ed99c84fb12e7926d | C:\TCAFiles\Users\server\113\@A3MP
     1:22:57                           bCombat AI mod v0.17 DEV |             @bcombat |      false |             GAME DIR | c42ed5ce45ad47a0788fee58275e23faea90ad39 | C:\TCAFiles\Users\server\113\@bcombat
     1:22:57                Advanced Combat Radio Environment 2 |               @ACRE2 |      false |             GAME DIR | 5333c946ede9926d499e3c37636bfd581a2e3c20 | C:\TCAFiles\Users\server\113\@ACRE2
     1:22:57                        Community Base Addons v1.09 |              @CBA_A3 |      false |             GAME DIR | 76290143059bbd6c69402b1599bb38503f3cb04f | C:\TCAFiles\Users\server\113\@CBA_A3
      1:22:57                                 Arma 3 Helicopters |                 heli |       true |             GAME DIR | da39a3ee5e6b4b0d3255bfef95601890afd80709 | C:\TCAFiles\Users\server\113\heli
     1:22:57                                       Arma 3 Karts |                 kart |       true |             GAME DIR | 797bbb0aad4035978773db375d40c966ac8ad140 | C:\TCAFiles\Users\server\113\kart
     1:22:57                                        Arma 3 Zeus |              curator |       true |             GAME DIR | ef289bf8a3578d38e01dd02af284a668a0f35c3d | C:\TCAFiles\Users\server\113\curator
     1:22:57 ========================================================================================================================================================================================================== 
     There it says if ARMA has located all the folders you had that they have been loaded. If the mod folder hasn't been found, it will say so with a big      NOT FOUND   after it.
     
    Lastly we need to scroll to the bottom of the file. There it gives you the latest errors why you probably couldn't join the server. (example)
     1:29:56 agm_medical not found
     1:29:56 agm_interaction not found
     1:29:56 camisc not found
     1:29:56 CAmisc3 not found
     1:29:56 RG_Config not found
    
    
    In this case: AGM_xxx and RG_xxxx missing would indicate a problem with the @RG_Pack.  The camisc and CAmisc3 would indicate the @A3MP mod has a problem.
     
     
    I hope this helps you all in your future problem and I hope even more you  never need to use this! :)  If you're still having problems, many staff members are excellent in helping you out ;)
     
    Regards,
    • Andrews, Mars, TAE and 3 others like this

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    #2
    Helios

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    **bump to get this back to the front**
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